Frequently Asked Questions
Everything you need to know about shopping with BetterYou
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping fee.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.
Where are your clothes manufactured?
At BetterYou, we partner with ethically certified factories in Portugal and Vietnam that prioritize fair wages, safe working conditions, and sustainable production methods.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking link. You can also view your order status by logging into your account on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.